In-Store Pickup
Can’t wait to get your order?
We offer store pickup and curbside pickup for our Oregon and Washington customers at 104 Grand Blvd. #106 Vancouver, WA 98661
Orders typically take 2-4 business days in order to be completed. Please only come to pick up your order once you have received an email stating that your in-store pickup is ready to be picked up. If you haven't received an email after 4 business days, check your spam or promotional folder.
All in-store pickups that are not picked up after 60 days will be donated. We will email you after 2 weeks to remind you that your order is ready to be picked up.
Once you have selected In-Store pickup, you can NOT request/change your order; it will not be available for shipment.
Please take into consideration that willows has holiday hours/is closed for the following holidays: New Year's Eve, New Years Day, Easter, 4th of July, Thanksgiving Day, Christmas Eve, and Christmas Day.
*If you would like to do curbside pick up, please give our store a call at 360-993-1318 and we would be more than happy to bring your order out to your car!
RETURN POLICY FOR INSTORE PICKUPS
Say it ain’t so! If a purchase turns out to be anything less than true love within 30 days of purchase, we will gladly give a full refund, exchange, or store credit as long as you have your original receipt. Items must be in their original unworn and unwashed condition with the original tags attached. All sale items are final and are not eligible for return.
The policy period begins once your item becomes available for pick-up.